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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hope4NewDay

October 1, 2025

5  out of  5
rating by Hope4NewDay
"Shane puts the sane in insane! The "S" in S-Tier is short for "Shane" because that's the level of service he provides."
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Patrick Whitaker

September 30, 2025

5  out of  5
rating by Patrick Whitaker
"Thanks to Shane I was able to easily and efficiently switch insurance policies to cover both of my vehicles, highly recommend, proficient service."
We responded:
"Patrick, we thank you for the review. Our team strives to provide a great insurance experience for everyone who calls or visits our office, and we are happy to hear that you are satisfied with your insurance policy! "
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Taylor Moore

September 25, 2025

5  out of  5
rating by Taylor Moore
"Decided to make a switch from the lizard and try something more locally minded. Shane was an absolute pleasure to speak with and helped me get set up with a new policy that better fits my budget."
We responded:
"Taylor, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor! "
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Byron Craig

September 24, 2025

5  out of  5
rating by Byron Craig
"Matt and his team are the friendliest insurance company I've ever dealt with. They followed through from start to finish and always make me feel confident that my claim would get processed correctly and fast. Thank you, Matthew and your team."
We responded:
"Thank you, Byron, for the kind words! I believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs. It's been a pleasure working with you, and our office is always available to answer any questions you may have. "
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Jovon Bullock ward

September 19, 2025

5  out of  5
rating by Jovon Bullock ward
"Get costumer service make you feel at home and will help you understand things if u dnt"
We responded:
"Thank you, Jovon, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
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teckela green

September 18, 2025

5  out of  5
rating by teckela green
"Service was friendly and the agent was thorough."
We responded:
"So happy to hear! Thank you for the 5 star google review!!"
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Quanajah Cruel-randolph

September 16, 2025

5  out of  5
rating by Quanajah Cruel-randolph
"Shane was awesome!! Very patient & great at explaining each part of my policies in detail! I appreciate the help thank you would highly recommend!"
We responded:
"Quanajah, thank you! We love seeing reviews like this. Shane always put our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime. "
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Donahue Blackmon

September 15, 2025

5  out of  5
rating by Donahue Blackmon
"I've had nothing but good experiences with State farm,all across the board."
We responded:
"Thanks, Donahue! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
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Tiffany Underwood

September 15, 2025

5  out of  5
rating by Tiffany Underwood
"Jada was very friendly and very helpful!"
We responded:
"Thanks for the positive review, Tiffany! We value you for letting us be your good neighbor! "
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Nadyah Washington

September 15, 2025

5  out of  5
rating by Nadyah Washington
"The entire team is excellent!! Always great with addressing my needs!!"
We responded:
"Nadyah, we are grateful for your positive rating. Our team values your confidence in us to handle your insurance policies!"
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Hazel Villanueva

August 25, 2025

5  out of  5
rating by Hazel Villanueva
"Customer is amazing! They are always there to help! Quick to respond!"
We responded:
"Thank you for the five stars, Hazel! And thank you for trusting us with your insurance needs. "
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Marquaijah West

August 19, 2025

5  out of  5
rating by Marquaijah West
"Shane was a big help . He help me a lot with breaking everything down."
We responded:
"Thanks, Marquaijah! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
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Morgan johnson

August 18, 2025

5  out of  5
rating by Morgan johnson
"Just signed up for minimum liability coverage car insurance for my first time! It was so easy and the person I spoke with was so personable and helpful. I definitely feel good about choosing State Farm and it was the cheapest I could find."
We responded:
"Morgan, it makes us happy to know that we were able to help you with your insurance needs. Contact us anytime if you ever need anything."
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Hien Vo

August 13, 2025

5  out of  5
rating by Hien Vo
"They are professional and easy to work with!"
We responded:
"Hien, we are grateful for your generous feedback. Our team values your confidence in us to handle your insurance policies"
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Carly S

August 8, 2025

5  out of  5
rating by Carly S
"I shopped around with five different insurance companies, and State Farm (Shane and his team in particular) were by far the friendliest, most patient, and refreshingly free of the pushy, stereotypical sales tactics. Shane took the time to answer all my questions thoroughly and kindly for over 30 minutes. As someone who’s usually cautious with large businesses and insurance companies, I was pleasantly surprised by how comfortable and confident I felt working with them. On top of that, the three times I called during business hours, a real person actually answered! No waiting or endless phone menus! The customer service was outstanding, and I also left feeling confident that I got a fair, reasonable rate. Highly recommend, and thank you, Shane!"
We responded:
"Carly, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Ryan Schick

August 5, 2025

5  out of  5
rating by Ryan Schick
"Exceptional client service."
We responded:
"We are so honored to receive your 5-star rating! Thank you for choosing us!"
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Belinda Drew

July 30, 2025

5  out of  5
rating by Belinda Drew
"I spoke with Shane Taylor and I cannot compliment him enough on his professionalism. His knowledge of your products made it easy for me to choose State Farm for my insurance needs. I was shopping insurance companies and had given my commitment to another company. After speaking with Shane and having all my insurance needs met, I called and cancelled with the other company."
We responded:
"Hello, Belinda! We're so happy to receive your shoutout for Shane, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us. We sincerely appreciate your support, and it's because of amazing customers like you, we can help our community with their insurance policies."
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Denisha Mac

July 30, 2025

5  out of  5
rating by Denisha Mac
"Shane was great! He walked me through everything and helped me get the price and insurance I needed. He was polite, funny and knowledgeable. Definitely recommend 👌🏾"
We responded:
"Thank you for the review, Denisha! We are glad to hear that Shane was able to help you with your insurance policies. Your feedback is important to us and we value the chance to provide you with high-quality coverage. "
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Leandra Trotman

July 30, 2025

5  out of  5
rating by Leandra Trotman
"It’s always a pleasure to work with State Farm, they will work with you and on your behalf."
We responded:
"Leandra, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Daniel Farley

July 24, 2025

5  out of  5
rating by Daniel Farley
"Shane is great! He made changing our home and auto insurance quick, easy, and stress-free. I would absolutely recommend you contact him and his group for you your insurance needs."
We responded:
"Thank you, Daniel! We are fortunate to have hard-working team members, like Shane, who do their best for our customers. Thank you for trusting us with your coverage needs! "
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Lucy Coogan

July 16, 2025

5  out of  5
rating by Lucy Coogan
"This was my first time using State Farm and it was great! Josiah was very knowledgable and friendly. He made it super easy to set up my insurance. Highly recommend!"
We responded:
"Lucy, thank you for the positive review. Josiah is a fantastic part of the team and we are so glad to hear he was able to help you with your insurance needs. "
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Rachel Zaragoza

July 15, 2025

5  out of  5
rating by Rachel Zaragoza
"I’ve been with this insurance company for years and they’ve always been very reliable! They have great customer service, very responsive. It’s easy to add or remove policies as needed. Would definitely recommend."
We responded:
"Rachel, we're honored to receive your 5-star review! Our team is passionate about ensuring your insurance journey is smooth and stress-free. Thank you for choosing us as your trusted partner."
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Keturah Bundu

July 14, 2025

5  out of  5
rating by Keturah Bundu
"Joshua, Mathew great team, giving you the best rates and assurance for increased savings as you continue with their team. Always picking up and helping with all your cares, concerns and fears. Awesome 👌 👏 👍 😍. God bless your team."
We responded:
"We are overjoyed by reviews like this, Keturah! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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Richard Hickman

July 10, 2025

5  out of  5
rating by Richard Hickman
"My wife and I have been loyal customers of this office since 1979! Great service, friendly people and great value for our homeowners and automobile insurance!"
We responded:
"Thanks, Richard! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us. We hope to keep serving you for many more years!"
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songumnart nuttarang

July 8, 2025

5  out of  5
rating by songumnart nuttarang
"Awesome for every time when we need good deals"
We responded:
"Thanks, Songumnart! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."