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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hien Vo

August 13, 2025

5  out of  5
rating by Hien Vo
"They are professional and easy to work with!"
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Carly S

August 8, 2025

5  out of  5
rating by Carly S
"I shopped around with five different insurance companies, and State Farm (Shane and his team in particular) were by far the friendliest, most patient, and refreshingly free of the pushy, stereotypical sales tactics. Shane took the time to answer all my questions thoroughly and kindly for over 30 minutes. As someone who’s usually cautious with large businesses and insurance companies, I was pleasantly surprised by how comfortable and confident I felt working with them. On top of that, the three times I called during business hours, a real person actually answered! No waiting or endless phone menus! The customer service was outstanding, and I also left feeling confident that I got a fair, reasonable rate. Highly recommend, and thank you, Shane!"
We responded:
"Carly, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Ryan Schick

August 5, 2025

5  out of  5
rating by Ryan Schick
"Exceptional client service."
We responded:
"We are so honored to receive your 5-star rating! Thank you for choosing us!"
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Belinda Drew

July 30, 2025

5  out of  5
rating by Belinda Drew
"I spoke with Shane Taylor and I cannot compliment him enough on his professionalism. His knowledge of your products made it easy for me to choose State Farm for my insurance needs. I was shopping insurance companies and had given my commitment to another company. After speaking with Shane and having all my insurance needs met, I called and cancelled with the other company."
We responded:
"Hello, Belinda! We're so happy to receive your shoutout for Shane, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us. We sincerely appreciate your support, and it's because of amazing customers like you, we can help our community with their insurance policies."
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Denisha Mac

July 30, 2025

5  out of  5
rating by Denisha Mac
"Shane was great! He walked me through everything and helped me get the price and insurance I needed. He was polite, funny and knowledgeable. Definitely recommend 👌🏾"
We responded:
"Thank you for the review, Denisha! We are glad to hear that Shane was able to help you with your insurance policies. Your feedback is important to us and we value the chance to provide you with high-quality coverage. "
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Leandra Trotman

July 30, 2025

5  out of  5
rating by Leandra Trotman
"It’s always a pleasure to work with State Farm, they will work with you and on your behalf."
We responded:
"Leandra, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future!"
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Daniel Farley

July 24, 2025

5  out of  5
rating by Daniel Farley
"Shane is great! He made changing our home and auto insurance quick, easy, and stress-free. I would absolutely recommend you contact him and his group for you your insurance needs."
We responded:
"Thank you, Daniel! We are fortunate to have hard-working team members, like Shane, who do their best for our customers. Thank you for trusting us with your coverage needs! "
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Lucy Coogan

July 16, 2025

5  out of  5
rating by Lucy Coogan
"This was my first time using State Farm and it was great! Josiah was very knowledgable and friendly. He made it super easy to set up my insurance. Highly recommend!"
We responded:
"Lucy, thank you for the positive review. Josiah is a fantastic part of the team and we are so glad to hear he was able to help you with your insurance needs. "
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Rachel Zaragoza

July 15, 2025

5  out of  5
rating by Rachel Zaragoza
"I’ve been with this insurance company for years and they’ve always been very reliable! They have great customer service, very responsive. It’s easy to add or remove policies as needed. Would definitely recommend."
We responded:
"Rachel, we're honored to receive your 5-star review! Our team is passionate about ensuring your insurance journey is smooth and stress-free. Thank you for choosing us as your trusted partner."
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Keturah Bundu

July 14, 2025

5  out of  5
rating by Keturah Bundu
"Joshua, Mathew great team, giving you the best rates and assurance for increased savings as you continue with their team. Always picking up and helping with all your cares, concerns and fears. Awesome 👌 👏 👍 😍. God bless your team."
We responded:
"We are overjoyed by reviews like this, Keturah! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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Richard Hickman

July 10, 2025

5  out of  5
rating by Richard Hickman
"My wife and I have been loyal customers of this office since 1979! Great service, friendly people and great value for our homeowners and automobile insurance!"
We responded:
"Thanks, Richard! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us. We hope to keep serving you for many more years!"
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songumnart nuttarang

July 8, 2025

5  out of  5
rating by songumnart nuttarang
"Awesome for every time when we need good deals"
We responded:
"Thanks, Songumnart! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
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Christian Schick

June 27, 2025

5  out of  5
rating by Christian Schick
"I trust Matthew Becker's whole staff for all my insurance policies. I have very productive conversations with them every time I ask for a quote. They make the options clear and don't oversell me on anything I don't need. Shane Taylor is especially helpful. Having a local agent that you can have candid conversations with makes a big difference to the customer service experience."
We responded:
"Christian, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor! "
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Joshua Rowland

June 27, 2025

5  out of  5
rating by Joshua Rowland
"Matt’s team is the best of the best. Literally have not one complaint!"
We responded:
"Thanks, Josh! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
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Anurag Mehta

June 26, 2025

5  out of  5
rating by Anurag Mehta
"Great experience working with Matthew and Reshmi."
We responded:
"Anurag, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
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Odilka Clarke de Lewis

June 24, 2025

5  out of  5
rating by Odilka Clarke de Lewis
"It’s my first experience with State Farm and I love their Customer Service… They are so knowledgeable and caring. Thank you !!!!"
We responded:
"We are so honored to receive your 5-star rating! Thank you for choosing us!"
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Demetra Demetriou

June 17, 2025

5  out of  5
rating by Demetra Demetriou
"I had a wonderful experience talking with Philip Sanchez from State Farm Auto Insurance. He was incredibly kind, patient, and efficient in helping me find a much better policy than I previously had—and at a lower cost! I truly appreciated his pleasant personality and his willingness to assist me in every possible way. Thank you, Philip, for making the whole process so smooth and stress-free. Highly recommend!"
We responded:
"Demetra, thank you for taking the time to leave us a review! Phillip is a wonderful member of our team and we are so glad to hear he was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years!"
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Crystal Hayner

June 13, 2025

5  out of  5
rating by Crystal Hayner
"I had the great pleasure of getting car insurance through Shane at State Farm. He was super kind, thoughtful, and personable! He explained things in detail if I didn’t know what something meant and did his best to work around my budget. He made getting car insurance easy! Thank you!"
We responded:
"Wow, Crystal! Thanks for the positive review. Welcome to our State Farm family! "
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Cory Snider

June 13, 2025

5  out of  5
rating by Cory Snider
"Shane was great with getting my policy set up and found a handful of ways to lower my monthly cost! I would undoubtedly recommend working with him if you’re in the market for a new provider. Thanks, Shane!"
We responded:
"Hi, Cory! Thank you for the praise for Shane! He is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor! "
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Avis Jones

June 10, 2025

5  out of  5
rating by Avis Jones
"ABSOLUTELY AWESOME ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Avis, thank you for the five stars! We hope to continue serving your insurance needs for many years!"
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Ernst Arnold

June 10, 2025

5  out of  5
rating by Ernst Arnold
"Reshmi and Shane were quick with my comprehensive claim and setting it up with ease. Thanks team!"
We responded:
"Ernst, thank you for the amazing feedback. We are happy to have you apart the Becker Insurance Agency, INC. team!!!!"
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Lynn Datugan

June 6, 2025

5  out of  5
rating by Lynn Datugan
"Had a great experience working with Shane. He was very friendly, polite, and accommodating. He answered all my questions patiently—even when I kept asking the same one to better understand—and explained everything clearly. He also gave me some great discounts! So, if you're looking for quality insurance with excellent customer service, I highly recommend going with Mathew Becker with State Farm!"
We responded:
"Lynn, thank you! Shane is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Your positive feedback means a lot to us."
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Mary Minozzi

June 3, 2025

5  out of  5
rating by Mary Minozzi
"It was such a blessing from God to have received a wonderful phone call from a very special lady named Jada, from Allstate.. I've been struggling with finances and state farm made my home and car insurance bundle much more affordable.. good group of people who actually care about others and not just about money .. I highly recommend them.. thank you all..."
We responded:
"Mary, thank you for taking the time to leave us a review! Jada is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years."
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Mikayla Strobel

June 3, 2025

5  out of  5
rating by Mikayla Strobel
"Absolutely love working with Matthew and Josiah!! They are always super helpful and attentive to what I need. Would highly recommend."
We responded:
"Those two certainly know there stuff! We are glad you were able to have such a positive experience with multiple members of our team. Thank you for such a beaming review, and please let us know how we can serve you in the future! "
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Timothy Holley

May 30, 2025

5  out of  5
rating by Timothy Holley
"Wonderful group of people, and they do a great job. They're extremely responsive any time we need help. Overall a great experience"
We responded:
"Your 5-star review has made our day, Timothy! It's customers like you who motivate us to strive for excellence. We appreciate your loyalty and are dedicated to maintaining the high standards you've come to expect from us."