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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Craig Williams

March 14, 2023

5  out of  5 rating by Craig Williams
"Very good product knowledge, pleasant and easy to talk with."

Jabe Furrow

March 14, 2023

5  out of  5 rating by Jabe Furrow
"Great insurance agent to work with, saved me a ton of money, highly recommended!"

Mary Carll

March 13, 2023

5  out of  5 rating by Mary Carll
"Had a great experience! Not only did I get better coverage with a lower price, I had an excellent conversation with someone well-informed, kind, and funny."

Danielle Sutton

March 2, 2023

5  out of  5 rating by Danielle Sutton
"Everyone was very helpful! I did not feel rushed, and Shane was very thorough about finding the best coverage plan for us!"

Kimberly Cogbill

March 2, 2023

5  out of  5 rating by Kimberly Cogbill

Daakeia Webster

February 24, 2023

5  out of  5 rating by Daakeia Webster
"Josiah was a pleasant help. He was very knowledgeable and patient. He took his time explaining everything to me. Even set a time to go over life insurance with me. Please keep him around forever!"

ian c. hess

February 20, 2023

5  out of  5 rating by ian c. hess
"Matthew is the cream of the crop of agents that went above & beyond to make sure I got what I need. There’s only one place in Richmond for insurance — & that’s here!"

Will Holmes

February 17, 2023

5  out of  5 rating by Will Holmes
"Shane Taylor's been a great help from the beginning, helping coordinate renters and auto insurance. Made the whole process simple and easy."

Dreama Morton

February 16, 2023

5  out of  5 rating by Dreama Morton
"Matthew and Shane they went above and beyond, better quote than any insurance company I have called. Also, made sure they called back when the other Agent is sick, they really care."

Ernst Arnold

February 16, 2023

5  out of  5 rating by Ernst Arnold
"Shane was excellent and provided great service in helping me open my own account in a new state. The servers/Internet were unfortunately slowing him down, but great conversationalist!"

Shena Williams

February 15, 2023

5  out of  5 rating by Shena Williams
"Wow! I can say without a doubt that I was given Excellent customer service by my agent. I had a lot going on in my personal life and wasn’t able to talk on the phone like I wanted too. My agent reached out to me through texting & through emails, until we were able to talk on the phone. I really appreciate the great service that I received."

Alex Davila

February 14, 2023

5  out of  5 rating by Alex Davila
"Josiah Perkins was very helpful! He answered all of my questions and more. And helped me officially switch over insurances which ultimately saved me money. He gave me absolutely no pressure to switch over just provided me with all the information to let me make the decision and was very easy to stay in contact with!"

Jessica Singer

February 11, 2023

5  out of  5 rating by Jessica Singer
"Josiah Perkins is a rock star. I was buying a car after not having owned, or needed one, for nearly two decades, after moving to another state. It was more complicated than I realized and I had a lot to learn. Josiah held my hand through all of it, offering knowledge, advice, kindness, good humor, and compelling stories. I’m a little sad I won’t have more reasons to talk to him every week. I couldn’t recommend this office more highly, or Josiah in particular."

Libby Hought

February 6, 2023

5  out of  5 rating by Libby Hought
"Just moved to Richmond from out of state. Josiah was super helpful and patient getting everything squared away. Highly recommend this office!"

monica newbill

January 28, 2023

5  out of  5 rating by monica newbill
"I have been with this Statefarm office for several years now, and that is because I appreciate them, when I have bought new cars, or had to make any changes to my coverage, or even quoting new add ins and coverage, I can always depend on them and the quality of service that I get from them."

Davon Webster

January 28, 2023

5  out of  5 rating by Davon Webster
"Great customer service, agent (Shane Taylor)was more than helpful and covered all my needs at an affordable price for me."

Jeffrey Free

January 28, 2023

5  out of  5 rating by Jeffrey Free
"Josiah is the absolute best, and he’ll say you a lot of money. In all seriousness I was anxious in switching from my previous insurance company that I had been with for 20 plus years, but Josiah explained everything, answered any questions that I had, and in the end made me feel comfortable in my switch. Sometimes you need a little change in your life, especially if it’s going to save you. Thanks Josiah, looking for to my new business relationship with State Farm."

bill b

January 27, 2023

5  out of  5 rating by bill b
"New to town and looking for a good bundle deal. I was referred by another happy customer. Professional and knowledgeable service at a fair price. But even more than that was the welcoming and caring personality. I feel I have found the right person to take care of my insurance needs. Definitely recommend."

Perry Arrington

January 26, 2023

5  out of  5 rating by Perry Arrington
"Amazing! Got every done that was asked of him"

Simonia Horne

January 24, 2023

5  out of  5 rating by Simonia Horne
"Great customer care. Answered all my questions. Won't hesitate to recommend to anyone."

Deborah Tingen

January 20, 2023

5  out of  5 rating by Deborah Tingen
"Josiah was very professional. Answered all my questions and saved me a lot of money on my auto and homeowners policies. Would highly recommend"

Elton Chen

January 18, 2023

5  out of  5 rating by Elton Chen
"Excellent service! Everything was explained very well and it made changing insurances a breeze!"

Benjamin Martinez

January 16, 2023

5  out of  5 rating by Benjamin Martinez
"Great communication and top notch customer service. Explained everything in a simple and direct manner with made things easy to understand!"

August Jones

January 12, 2023

5  out of  5 rating by August Jones
"Josiah Perkins was excellent, He helped me decide on several products. Keep up the good work. Very pleasant individual to speak with. Thank you again"


January 11, 2023

5  out of  5 rating by JRT 3D
"My name Leroy and I want to thank Josiah for the great service. I appreciate all his help . Thanks my guy"