State Farm® Insurance Agent Matthew Becker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charmione Forbes
April 18, 2025
5
out of
5
rating by Charmione Forbes
"Shane helped me with a new auto and life insurance policy! He took his time to explain what was offered. I really appreciate his knowledge and expertise. I would recommend this office to anyone looking for insurance options! They saved me $300 a month!"
We responded:
"Charmione, thank you for sharing your experience with our office! Our team strives to provide quality coverage, and we are happy to hear that Shane was able to do that for your policies! We are thankful for your trust in our office to help secure what matters most."
Toishishuma Abrahams
April 16, 2025
5
out of
5
rating by Toishishuma Abrahams
""Shane was really beneficial in guiding me through obtaining a new coverage. He guided me through the foundations of insurance, and I felt validated in each choice I took. Not enough could I say of him!"
We responded:
"Toishishuma, we’re glad to hear how Shane was able to help you with your coverage needs! He is a key part of our team, and we value your feedback on how well he was able to assist you. Thank you for choosing us as your coverage provider! "
Bethany Elden
April 3, 2025
5
out of
5
rating by Bethany Elden
"Shane helped me in navigating getting a new policy and was SO helpful. He walked me through the basics of insurance and I felt supported in whatever decision I made. Can't recommend him enough!"
We responded:
"Hi, Bethany! Thank you for the recognition for Shane! He is a valuable part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your auto insurance. And… thank you for being apart of our State Farm family! "
Marc Kealhofer
April 1, 2025
5
out of
5
rating by Marc Kealhofer
"Shane was extremely helpful and friendly helping me get set up with some new policies (at a significant discount from my previous insurer). Highly recommend."
We responded:
"Marc, thank you for the positive review. Shane is a fantastic part of the team and we are so glad to hear he was able to help you with your insurance needs. "
shekib shahi
March 27, 2025
5
out of
5
rating by shekib shahi
"Shane was great. Very patience and courteous. Provided exceptional customer service. He should be an example of a customer service."
We responded:
"Thank you, Shekib, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
Le'Quitta
March 12, 2025
5
out of
5
rating by Le'Quitta
"Shane Taylor was very helpful in explaining the insurance policy and finding me a way better price than what I was paying on car insurance."
We responded:
"Le'Quitta, we are grateful for your generous feedback. Our team values your confidence in us to handle your insurance policies."
Tyronda Bugg
March 10, 2025
5
out of
5
rating by Tyronda Bugg
"5 stars to State Farm… great customer service and thanks a lot to Shane Taylor for helping me out and explaining everything clearly. Thanks 10 out of 10 I recommend"
We responded:
"Tyronda, thank you for taking the time to leave us a review! Shane is a wonderful member of our team and we are so glad to hear he was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years!"
Rain Blossom
March 7, 2025
5
out of
5
rating by Rain Blossom
"Fabulous team with excellent communication and customer service!"
We responded:
"Kayleigh, it was a pleasure working with you. We're always here to help. Thanks for your feedback!"
Rodshelle Maddox
March 4, 2025
5
out of
5
rating by Rodshelle Maddox
"Shane was so personable and made sure he got everything I wanted into the policy. 10 outta 10 WILL reccomend."
We responded:
"We are overjoyed by reviews like this, Rodshelle! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Jennifer Hamiel
February 26, 2025
5
out of
5
rating by Jennifer Hamiel
"The process of getting car insurance with State Farm has been great. They explained everything in detail and they were very kind. The prices are affordable and I really appreciate the patience that was given to me with asking a bunch of questions. Thank you so much"
We responded:
"Jennifer, we thank you for the amazing review. We value you and the chance to help you with your insurance needs. Thank you for joining our State Farm family!"
Jay “Drè” Williams
February 17, 2025
5
out of
5
rating by Jay “Drè” Williams
"Clark was super helpful with getting our home and auto insurance policies setup and helping with the transition from our previous provider. Great customer service and very personable."
We responded:
"Jay, thank you for taking the time to leave us a review! Clark is a wonderful member of our team and we are so glad to hear he was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years!"
Alesia Bullock
February 14, 2025
5
out of
5
rating by Alesia Bullock
"Josiah is so Knowledgeable and quickly set me up with an auto policy to fit my needs. He got my policy 100 less than what I was paying previously. Thank you!!"
We responded:
"Alesia, thank you! Josiah is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Your positive feedback means a lot to us."
Duane M.
February 14, 2025
5
out of
5
rating by Duane M.
"Josiah on the team here made transferring my home and auto insurance to this state smooth and quick. He was thorough, super helpful, and made the whole process easy. Also, as someone moving from out of state, I appreciated his helpful insights about the Hampton area. Great customer service all around!"
We responded:
"Hi, Duane! Thank you for the recognition for Josiah! He is a valuable part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your policies. And… thank you for being the BEST part of our State Farm family! "
Elio Conroy
February 12, 2025
5
out of
5
rating by Elio Conroy
"Within 15 minutes of a general inquiry email, I was contacted and set up with renters insurance! Painless and easy, two words that seldom come to mind when dealing with insurance. Thank you, Clark!"
We responded:
"Thank you for the review, Elio! We are glad to hear that Clark was able to help you with your insurance policies. Your feedback is important to us and we value the chance to provide you with high-quality coverage. "
Ms Wms
February 12, 2025
5
out of
5
rating by Ms Wms
"I truly had an amazing experience from start to finish. Shane made the process remarkably easy. He was helpful, patient, kind, professional and extremely knowledgeable."
We responded:
"Thank you! We are fortunate to have hard-working team members, like Shane, who do their best for our customers. Thank you for trusting us with your coverage needs! "
Anissa Markel
February 11, 2025
5
out of
5
rating by Anissa Markel
"I had a great experience with my insurance agent. He was efficient, quickly addressing all my concerns, and his knowledge of the policies was impressive. What stood out most was his empathy; he took the time to understand my needs and guided me through the process with patience and care. Highly recommended!"
We responded:
"Anissa, we thank you for the amazing review. We value you and the chance to help you with your insurance needs. Thank you for joining our State Farm family!"
Eli Lake
February 6, 2025
5
out of
5
rating by Eli Lake
"Great customer service and great rates. Glad to be insured by this team."
We responded:
"Eli, thank you for the five stars! Our team values your confidence in us to handle your insurance policies."
Ashyia Rhett
February 5, 2025
5
out of
5
rating by Ashyia Rhett
"Great and effective at handling policies quickly and efficiently, offers cheap rates and discounts for young drivers looking to get their own insurance."
We responded:
"Ashyia, thank you for the five stars! We're delighted we could assist with your insurance needs. Feel free to contact us anytime if you ever need anything! "
Madison Massad
February 4, 2025
5
out of
5
rating by Madison Massad
"Shane was very helpful & made the getting insurance process super easy. He answered any and all questions i had and was very kind! 10/10 would recommend!! :)"
We responded:
"Thank you for the five stars, Madison! Shane is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Contact us anytime if you ever need anything."
Melissa Hadjis
February 4, 2025
5
out of
5
rating by Melissa Hadjis
"I had a wonderful experience with this office. I spoke with Shane and he could not have been more helpful. He was very attentive to my needs and was able to answer all of my questions and then some. I would highly recommend them!"
We responded:
"Melissa, we’re glad to hear how Shane was able to help you with your coverage needs! He is a key part of our team, and we value your feedback on how well he was able to assist you. Thank you for choosing us as your coverage provider! "
Dez Waag
January 21, 2025
5
out of
5
rating by Dez Waag
"The team was very considerate in how they approached respecting my time while also recruiting me as a client. Clark walked me through options and provided reassurance that this local branch cares about who they service in Richmond. That goes a long way and made me feel more comfortable signing up with them."
We responded:
"Hi, Dez! Thank you for the recognition for Clark! He is a valuable part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your POLICIES. And… thank you for being the BEST part of our State Farm family! "
E
January 21, 2025
5
out of
5
rating by E
"Really helpful and nice"
We responded:
"We're overjoyed to see your 5-star rating! Our team works hard to exceed expectations, and we're grateful for your support. Your satisfaction is what drives us."
Jayvaun Parker
January 17, 2025
5
out of
5
rating by Jayvaun Parker
"Team State Farm Please give Jada Gordon an award for the best Customer Support there ever was. What a miracle worker she is. With my experience she had all the positive P’s - Patience, Politeness, Positivity & Punctuality. She listens to your concerns, and responds with confidence in detail of the company policy. This makes understanding the company so much easier. I’ve experienced weak support from others which made me not as dedicated to supporting the insurance company. After Jada’s help, I have a whole new perspective of State Farm! Team State Farm/ Jada Gordon for the win!"
We responded:
"Jayvaun, thank you for taking the time to leave us a review! Jada is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs. We hope to continue serving your insurance needs for many years."
Terry Hamby
January 17, 2025
5
out of
5
rating by Terry Hamby
"Very informative and quick to help answer and solve my issues!!! Great service!!!"
We responded:
"Thank you, Terry, for choosing us. We're delighted we could assist with your insurance needs!"
nevaeh hill
January 16, 2025
5
out of
5
rating by nevaeh hill
"Clark was great! He explained everything as a first time car owner. And i got a pretty good deal"
We responded:
"Nevaeh, it was a joy working with you. Clark is a wonderful member of our team, and we’re glad he was able to assist you with your insurance needs."