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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Walker Quarles

December 3, 2024

5  out of  5
rating by Walker Quarles
"The service was excellent the agent was awesome I would tell anybody about this agency"
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Brad Taylor

November 20, 2024

5  out of  5
rating by Brad Taylor
"I switched to this Agent/team last year and have never been more satisfied. One team member In particular, is Clark Johnson. Very diligent, precise, with top teir customer service skills. Merge that with knowing State Farm policies thoroughly, a winning combo."
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Joshua Anderson

November 15, 2024

5  out of  5
rating by Joshua Anderson
"Shane was excellent walking me thru my homeowners and auto insurance. I was also able to get a great rate with bundling. I would highly recommend working with Shane for all your insurance needs!"
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Matt Rho

November 1, 2024

5  out of  5
rating by Matt Rho
"This is by far the most customer oriented insurance team I’ve ever worked with. Clark is proactive, timely, and clear in his communications. He’s always looking for ways to save our family money and make sure we’re well protected. He cut both our auto and home insurance costs in half (yes. HALF!). Five stars and highly recommend!"
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Joshua B

October 31, 2024

5  out of  5
rating by Joshua B
"SHANE IS THE MAN!!!he got me a payment I didn’t think was possible..if you need auto insurance he is your guy"
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Jamie Kulik

October 29, 2024

5  out of  5
rating by Jamie Kulik
"I worked with Clark Johnson and he was super flexible with timing and made everything as seamless as possible!"
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James Mosley (Flip Barrison)

October 29, 2024

5  out of  5
rating by James Mosley (Flip Barrison)
"Matthew did great! Very professional, knowledgeable and helped me get my policy back. Great agent."
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lia bartol

October 26, 2024

5  out of  5
rating by lia bartol
"Clark was so amazing to work with! He was very knowledgeable about the coverage options and next steps as I navigate cancelling previous coverages. He was so helpful and I would highly recommend working with him!"
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Pankaj Khairnar

October 25, 2024

5  out of  5
rating by Pankaj Khairnar
"It was an awesome service provided by Mr. Shane and really liked his positive and helpful nature. Happy with my overall service."
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Daniel Crawford

September 14, 2024

5  out of  5
rating by Daniel Crawford
"Helpful and responsive!"
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Ryan Bantly

September 13, 2024

5  out of  5
rating by Ryan Bantly
"Very helpful staff. Very easy to work with. Answered all of my questions in an easy to understand way."
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Paul Alvarez

September 13, 2024

5  out of  5
rating by Paul Alvarez
"Happy with my insurance through Matthew Becker’s State Farm office. Very easy to work with and great people there. Highly recommend"
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Blake Weiss

September 11, 2024

5  out of  5
rating by Blake Weiss
"I was recently referred to Shane Taylor at this State Farm office by someone at a local auto shop. I can't recommend Shane & his team enough! After reviewing my current Liberty Mutual policy, Shane was able to save me over $400/month on my policy by switching to State Farm (I know, I was WAY overpaying & should've compared other insurance agencies for years). Shane was patient with my many questions I had during our call. I can't believe I was paying as much as I was with Liberty Mutual & Shane was able to simply guide me through the various coverage options & how switching from one insurance agency to another works. I will be referring Shane & his team any chance I get!"
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Stephanie Bantly

September 6, 2024

5  out of  5
rating by Stephanie Bantly
"Matthew Becker State Farm agents are wonderful to work with. They are knowledgeable and helpful. I have been with their office for several years now and always receive excellent customer service. I highly recommend them for your insurance needs."
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Bree H

September 6, 2024

5  out of  5
rating by Bree H
"Selecting the right Insurance plan has always been difficult for me but Shane made things incredibly easy to understand and got me hooked up with exactly what I needed for the right price. I know that I can call and get him on the phone with whatever questions I may have in a matter of minutes. (Talking to a real person on the phone goes a long way with me) Tried and true! Been months, no complaints."
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Ernestine Hamilton

September 5, 2024

5  out of  5
rating by Ernestine Hamilton
"Issues in underwriting It’s been 5 months and still have incorrect vehicles on policy. Not to mention each month billing has been different. This was no failure on the Matthew Becker’s team as they did the proper follow ups. I believe the issue was due to heavy load in underwriting dept."
We responded:
"Ernestine, we are very sorry this has been your experience. The underwriting department is working to correct the error that occurred. When internet requests are made, there is historically a higher chance for system errors. Our job at the Agents office is to work on your behalf to correct the error and make sure all the information in the system is correct. We have submitted the request and it is being worked. Any discrepancies in the billing account will be corrected once underwriting completes the correction. We do understand the timeline has been long, but do know that State Farm will adjust your billing to the appropriate values. Your business is important to us. "
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Reed Albach

August 31, 2024

5  out of  5
rating by Reed Albach
"They have great customer service and I get a great deal on home and auto insurance. I like that they have an office in case I want to meet in person instead of over the phone. I would recommend giving them a call if your looking for a fair price on insurance."
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Kelle Spinos

August 27, 2024

1  out of  5
rating by Kelle Spinos
"Horrible customer service you will be kicked back in forth like a soccer ball when you reach out for help, then your bill will get raised yearly. They don’t take care of their loyal customers with a clean driving record. State Farm has gone down hill fast! Save yourself and go elsewhere!"
We responded:
"Kelle, we have always been available to speak with you by phone, email and text. We have answered all of your questions that you have asked. I understand you are upset about rate increase but Becker Insurance Agency does not control your premiums due. We also have explained multiple times that your billing account is not with our office and we can’t access the details of your bill. Even after all this being said you are still insured with me and have continued to be as well. We hope to continue to be your insurer. "
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Sieglinde

August 26, 2024

5  out of  5
rating by Sieglinde
"Great group of people; always helpful . I have used State Farm for home and car insurance since 1976!"
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Kate Fowler

August 23, 2024

5  out of  5
rating by Kate Fowler
"After moving states, this team was helpful and patient has they helped me switch coverage quickly. Thanks!"
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Zack Cogswell

August 14, 2024

5  out of  5
rating by Zack Cogswell
"Quick service with a low quote from a helpful agent who was willing to explain complex insurance concepts to me."
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TheSpecialist 444

July 30, 2024

5  out of  5
rating by TheSpecialist 444
"Excellent customer service. Called to get a quote and was shocked at the low premium they provided. Professional and knowledgeable team. Reshmi did an outstanding job laying out my options and educating me on the various policies I was looking at. I feel at ease knowing I’m insured by people I trust."
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Anthony M

July 29, 2024

1  out of  5
rating by Anthony M
"State Farm is a terrible insurance company."
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Shaunice Lewis

July 21, 2024

5  out of  5
rating by Shaunice Lewis
"Super detailed service. Many offered. Excellent customer service by all staff I have spoken to. Mary is my favorite! She’s super nice and always willing to help along side Clarke who has been a tremendous help as well!"
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Joe Clizbe

July 20, 2024

5  out of  5
rating by Joe Clizbe
"Switching to State Farm was the best decision and the easiest process we have experienced. Excited about the purchase of our new home we reached out to Reshmi Bhattacharya for guidance on what we needed. She handled setting us up with a new policy for our home, spoke with our lender to confirm proper coverage and the entire process was seamless. Thank you so much Reshmi for all of your help as soon as we settle, we will be in contact to discuss auto and life insurance. Joe Clizbe"