State Farm® Insurance Agent Matthew Becker
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Crawford
September 14, 2024
"Helpful and responsive!"
Ryan Bantly
September 13, 2024
"Very helpful staff. Very easy to work with. Answered all of my questions in an easy to understand way."
Paul Alvarez
September 13, 2024
"Happy with my insurance through Matthew Becker’s State Farm office. Very easy to work with and great people there. Highly recommend"
Blake Weiss
September 11, 2024
"I was recently referred to Shane Taylor at this State Farm office by someone at a local auto shop. I can't recommend Shane & his team enough! After reviewing my current Liberty Mutual policy, Shane was able to save me over $400/month on my policy by switching to State Farm (I know, I was WAY overpaying & should've compared other insurance agencies for years). Shane was patient with my many questions I had during our call. I can't believe I was paying as much as I was with Liberty Mutual & Shane was able to simply guide me through the various coverage options & how switching from one insurance agency to another works. I will be referring Shane & his team any chance I get!"
Stephanie Bantly
September 6, 2024
"Matthew Becker State Farm agents are wonderful to work with. They are knowledgeable and helpful. I have been with their office for several years now and always receive excellent customer service. I highly recommend them for your insurance needs."
Bree H
September 6, 2024
"Selecting the right Insurance plan has always been difficult for me but Shane made things incredibly easy to understand and got me hooked up with exactly what I needed for the right price. I know that I can call and get him on the phone with whatever questions I may have in a matter of minutes. (Talking to a real person on the phone goes a long way with me) Tried and true! Been months, no complaints."
Ernestine Hamilton
September 5, 2024
"Issues in underwriting It’s been 5 months and still have incorrect vehicles on policy. Not to mention each month billing has been different. This was no failure on the Matthew Becker’s team as they did the proper follow ups. I believe the issue was due to heavy load in underwriting dept."
"Ernestine, we are very sorry this has been your experience. The underwriting department is working to correct the error that occurred. When internet requests are made, there is historically a higher chance for system errors. Our job at the Agents office is to work on your behalf to correct the error and make sure all the information in the system is correct. We have submitted the request and it is being worked. Any discrepancies in the billing account will be corrected once underwriting completes the correction. We do understand the timeline has been long, but do know that State Farm will adjust your billing to the appropriate values. Your business is important to us. "
Reed Albach
August 31, 2024
"They have great customer service and I get a great deal on home and auto insurance. I like that they have an office in case I want to meet in person instead of over the phone. I would recommend giving them a call if your looking for a fair price on insurance."
Kelle Spinos
August 27, 2024
"Horrible customer service you will be kicked back in forth like a soccer ball when you reach out for help, then your bill will get raised yearly. They don’t take care of their loyal customers with a clean driving record. State Farm has gone down hill fast! Save yourself and go elsewhere!"
"Kelle, we have always been available to speak with you by phone, email and text. We have answered all of your questions that you have asked. I understand you are upset about rate increase but Becker Insurance Agency does not control your premiums due. We also have explained multiple times that your billing account is not with our office and we can’t access the details of your bill. Even after all this being said you are still insured with me and have continued to be as well. We hope to continue to be your insurer. "
Sieglinde
August 26, 2024
"Great group of people; always helpful . I have used State Farm for home and car insurance since 1976!"
Kate Fowler
August 23, 2024
"After moving states, this team was helpful and patient has they helped me switch coverage quickly. Thanks!"
Zack Cogswell
August 14, 2024
"Quick service with a low quote from a helpful agent who was willing to explain complex insurance concepts to me."
TheSpecialist 444
July 30, 2024
"Excellent customer service. Called to get a quote and was shocked at the low premium they provided. Professional and knowledgeable team. Reshmi did an outstanding job laying out my options and educating me on the various policies I was looking at. I feel at ease knowing I’m insured by people I trust."
Anthony M
July 29, 2024
"State Farm is a terrible insurance company."
Shaunice Lewis
July 21, 2024
"Super detailed service. Many offered. Excellent customer service by all staff I have spoken to. Mary is my favorite! She’s super nice and always willing to help along side Clarke who has been a tremendous help as well!"
Joe Clizbe
July 20, 2024
"Switching to State Farm was the best decision and the easiest process we have experienced. Excited about the purchase of our new home we reached out to Reshmi Bhattacharya for guidance on what we needed. She handled setting us up with a new policy for our home, spoke with our lender to confirm proper coverage and the entire process was seamless. Thank you so much Reshmi for all of your help as soon as we settle, we will be in contact to discuss auto and life insurance. Joe Clizbe"
Nargis Abdul-Aziz
July 16, 2024
"The service was great! They helped me with everything I needed in a timely manner."
Marmer Adnan
July 16, 2024
"I m with State Farm insurance for long time now and I have good experience with them my agent Matthew Becker is good service to me and my family all my family use them I advise my friends to use them good prices they don’t have any hidden I give them 5 stars plus. Thank you Matthew Becker"
Joshua Michael
June 25, 2024
"Jada provided various quotes for auto & renters! She was able to explain the coverages as well as walking me through the process of adding myself, my fiancé, and both of our cars to one policy! She was also very kind, patient, and offered a competitive quote! Still shopping around for the best deal, but Jada definitely left a positive impression!"
Jailyn Maddox
June 24, 2024
"I had a pleasant experience setting up my very first auto insurance plan. I was very intimidated going in, but Shadrach was very kind and patient with me during the entire process. He was very thorough, personable and humorous (which was great especially when you’re talking about insurance)."
Melissa Deal
April 12, 2024
"I wish I could have done business with them! Unfortunately they can't cover all of my vehicles on the same policy for a better price due to a specific need we had.. they are amazing ppl .. call them see if they can help you out.."
Debra Battle
April 1, 2024
"Terrible customer service. I had a billing issue and instead of trying to rectify the issue I was told maybe I should go to a different company. I've been with State Farm for 40 plus years. My driving record is clean for him to suggest I go somewhere else is ridiculous. Chasing off loyal customers."
Vichele
April 1, 2024
"Matthew Becker truly cares about his customers. We were having issues with our policies and pricing. He called me and walked through it, reached out to whom he needed ti and called me back. Explained things thoroughly and helped out so much!!! Very appreciative!"
Zarkeil Mceachin
March 28, 2024
"definitely Recommend State farm Has Great Benefits & Quotes , They talk you Through everything step by step , Communication is Great prices are very Good & last Shout out to my Guy Mr.Shadrach with state farm Great dude & he help me through my process and now i’m fully covered."
Hooon37
March 5, 2024
"I talked to Shane Taylor, who was both friendly and helpful, guiding me through the process in a low-key manner. Sorry to sound trite, but it was like dealing with a good neighbor."